Golden Giving is different from many for-profit platforms because we put charities at the heart of our mission. As a not-for-profit organisation, we give charities the most features at the lowest cost, to help you succeed along your fundraising journey.
Securely process single donations using debit card, credit card and PayPal, via dedicated donation pages. Gift Aid will be automatically reclaimed on debit, credit card and PayPal donations. Use themes to change the look of donation pages, to match or complement your own brand.
Download a donation report, including supporter contact information, gross and net donation.
Capture and manage offline donations, such as donations made in cash, cheque, bank transfer, standing order, in kind and in time. Offline donations will appear on donation lists. Associate offline donations with supporter fundraising pages. Gift Aid will be automatically reclaimed on applicable offline donations. There is not platform charge incurred on offline donations.
You can accept contactless card donations from your supporters, in the same way you make contactless card payments for shopping items less or equal to £30. Contactless donations can be captured at any location, such as a charity event, the shopping centre or a place of work. Supporters can register their full details against a contactless donation, enabling seamless end to end supporter engagement. You can view contactless donations via the donation report and payment report. If you wish to use this facility, please contact us.
Securely process regular donations using Direct Debit, via a dedicated regular donations page. Gift Aid will be automatically reclaimed on Direct Debit donations. Use themes to change the look of the donations page, to match or complement your own brand.
Download a direct debit report. The direct debit report lists direct debits that are setup for your organisation and includes supporters details, where the supporter has requested for their details to be shared. Direct debits are currently taken every month.
Link to and download standing order mandate forms, for supporters to setup regular standing order donations. Gift Aid will be automatically reclaimed on standing order donations. Use themes to change the look of the donations page, to match or complement your own brand.
You can tag donations. Donation tagging is a way to track where donations have originated. For example, you can embed Golden Giving donation links on different pages of your website, each individually tagged to describe the originating page. You can then download donation reports and analyse the most popular links supporters used to make donations. You can then use this information to optimise your donation link placements.
Download management reports including donation, raffle, membership, ticket, payment and income reports. Use report quick links to quickly access common reports, such as members renewing within the next one or two weeks, or tickets purchased over the past one or two weeks.
Understand supporter, donor and fundraising activity in real-time using the dashboard. View graphs of donations, memberships, tickets and raffle counts and purchases over time. Graph options include a line, column, stacked column, area, stacked area and percentage graph. Graphs can be downloaded as an image or PDF.
Find a friend's fundraising page and make a donation, or create your own fundraising page. Support multiple charities. Embed a Twitter feed, YouTube video or Flickr photos in fundraising pages. Change the look of fundraising pages with a fundraising or charity theme.
Create team fundraising pages, including team targets and individual team fundraising pages. Embed a Twitter feed, YouTube video or Flickr photos in team fundraising pages. Change the look of team fundraising pages with a fundraising or charity theme. Download team fundraising reports.
Promote events online with event pages. Embed Google maps, YouTube videos, Flickr photos and Twitter feeds into event pages. Use themes to change the look of event pages, to match or complement your own brand. Link supporter fundraising pages to events pages.
Sell or register tickets for events via event pages. Create tiered ticket promotions, based on ticket price, availability and quantity. Send out organisation specific marketing email messages when supporters purchase or register tickets. Download ticket receipts. Sell them offline. Register offline ticket sales. Manage ticket capacity.
Download a ticket report, including registered or purchased tickets, supporter contact details, date and price information.
Promote memberships online with membership pages. Embed YouTube videos, Flickr photos and Twitter feeds into membership pages. Use themes to change the look of membership pages, to match or complement your own brand.
Sell or register memberships via membership pages. Create different types of membership (e.g. Adult, Child, Group or Discounted) for each membership page. Register offline membership sales. Manage membership capacity.
Download a membership report, membership renewal report or membership overdue report, including registered or purchased memberships, supporter contact details, date and price information.
Promote raffles online with raffle pages, including 100 club raffles. Embed Google maps, YouTube videos, Flickr photos and Twitter feeds into raffle pages. Use themes to change the look of raffle pages, to match or complement your own brand.
Create a raffle page and associate raffle tickets to it. Set an raffle end date on your raffle page. The raffle system will automatically draw prizes the day after the raffle page end date. Prize winners will be emailed a notification of their prize. The charity administrator will be email who has won what prize.
Sell raffle tickets for raffle prizes via raffle pages.
Download a raffle ticket report, including supporter contact details, date and price information.
Download a raffle ticket prize draw report, including supporter contact details, date and price information.
Learn where supporters come from, why they support your charity, what their preferences are and what their motivations are. Track the supporter journey more clearly and communicate with them in ways that will deepen the relationship and retain them longer. Supporter relationship management (SRM) provides a single view of charity supporters.
Use appeals to inform your supporters of specific areas of funding need and capture single donations for the specific need. Research shows that appeals have a greater impact over a simple donation button, in obtaining donations from supporters. Appeals will appear on your Golden Giving home page and on a dedicated appeals page. You can also use the appeals widget to display appeals on your organisations website.
Strengthen and promote your organisations brand and engage supporter interest, with the wall. The wall is similar to a Facebook or Pinterest homepage. The wall displays a single chronological view of your organisations donations, fundraising pages, memberships and events. High value donations and fundraising pages reaching their fundraising target are highlighted, images and YouTube videos are displayed where available on individual and team fundraising pages, as well as event and membership pages. Link to your organisations wall from your organisations home page, or distribute your organisations wall address through Twitter or Facebook.
Messages are used to tailor generic supporter communications by including custom organisation messages. Custom messages can be included when, for example, supporters purchase event tickets, raffle tickets, memberships and make donations. A single campaign message can also be set that will appear on the charity home page, wall, donation, event, membership and raffle pages. An appeal message can be set to custsomize the dedicated appeals page.
Strengthen and promote your organisations brand with the use of themes. A theme changes the look and feel of pages, to match or compliment your own organisations brand or social media presence. Fun themes for common individual and team fundraising challenges, and popular charity themes are provided. Themes can be applied to dedicated charity pages, dedicated single and regular donation pages, fundraising pages, team fundraising pages, event pages and membership pages.
Get feedback from your supporters with questions and answers. Ask questions of your supporters after they have made a ticket purchase, donation or any other payment transaction in order to support the purchase (e.g. 'Do you want the vegetarian option with your meal?' or 'Enter your email address to join our mailing list?').
Answers can be free text, yes/no, true/false, male/female or an optional list. You can ask as many question as you wish. You can download a questions and answers report.
Use campaign links to support multi-channel supporter campaigns. Campaign links is a technique to shorten dedicated Golden Giving page addresses, making them easier to memorize, type-out and distribute on marketing material (e.g. Facebook, Twitter, printed materials, e-newsletters and postcards).
Use short links to support multi-channel supporter campaigns. Short links is a technique to shorten dedicated individual and team fundraising, charity, wall, event, membership and raffle page addresses, making them easier to memorize, type-out and distribute on marketing material (e.g. Facebook, Twitter, printed materials, e-newsletters and postcards). Short links use the shortened Golden Giving domain name of gldn.gg with a shortened page identifier.
Enhance your organisations Facebook page with an organisation specific Facebook donation application. Securely process single donations using debit card, credit card and PayPal. Gift Aid will be automatically reclaimed on debit, credit card and PayPal donations. Use themes to change the look of donation pages, to match or complement your Facebook theme.
Integrate Golden Giving tools and services into a website to suite your technical capability. Link to dedicated donation, fundraising, direct debit, standing order, event and membership pages. Customize the look and feel of dedicated pages. Embed donation and fundraising buttons, forms and lists using website widgets. Integrate all aspects of Golden Giving using our secure HTTP/JSON API.
Receive real-time email notifications when supporters make single and regular donations, setup fundraising pages, purchase or register tickets and memberships.
QR codes are used to connect the physical world with the virtual world. A QR code is a bar code that can be scanned by a mobile phone, and that links to one of your pages, meaning that your supporters do not have to enter a web page link to get to, for example, your donation page or event page. QR codes are placed on advertising, such as an event flyer.
QR codes are available for the donation pages, compare and choose page, wall, event pages, membership pages, raffle pages and appeals page.
The technology advice section lists recommended software, websites and technologies that your organisation can use to support day to day business operations. The recommended software are all open source projects, that are offered free of charge, but are still supported and developed by the open source community. The recommended websites all provide free community portals. The recommended technologies are all based on open industry standards.